FAQ’s

Covid-19 – Only open for self contained vehicles.  The Fraser Island tours have also closed until 31st May 2020 at this stage and River Heads Rocks has been postponed until 26 June 2021.  Stay safe everyone.  Sending hugs to the universe.

FAQ’s or Frequently Asked Questions

Is it pet friendly?  – YES provided restraint used, no chasing kangaroos or hares.

Where is the nearest bottleshop?  – at Urangan, next to Airport, 10kms away and behind BP fuel stop.

Do you take Eftpos?  yes and there is an ATM at the River Heads Shops, 3kms up the road.

Do I have to book a ferry to get to Fraser Island – YES as there are limited services.  The ferry booking office is at the River Heads Shops.  Also IGA for groceries and supplies, Chemist, Real Estate and VK’s Cafe which is a lovely little cafe overlooking the Mary & Susan Rivers out the back.

What are the ferry times? – Departs River Heads 6.45 & 9am, 3.30 & 6.45pm – leaves Kingfisher Resort 7.50 & 10.30am, 2, 5 & 8.30pm.

Can I get a massage?  yes at East Booral, 5 minutes away, Swedish, remedial, deep tissue, lomi lomi, reiki, reflexology & facials.  If you are staying in Mango Lodge you can book an in-room massage, couples massage also available.  

Are the midgee’s bad? – depending on the weather conditions, if it is still and it has rained and it is hot, they can be about, more prevalent in summer.  Recommend the use of moisturiser on your skin.  We stock Mangrove Magic which is locally made and not tested on animals and Deet Free.  Beautiful scent.  40 hour burn candles, Natural tropical potion, oil and balm.  Love this product and I’m sure you will too.  Light a mozzie coil around your camp at 4pm to difuse them.  We are in a natural environment where 40 acres of the property is bushland so you can expect bushland conditions.  No different than anywhere else in this natural setting. 

Can you sell me some gas?  Sorry no, but there is gas available at the IGA up the road.

Do I have to bring my own firewood?  YES, we have FIREWOOD FOR SALE $10/milk crate.  Just let us know in advance.

Can I light a fire anywhere?  No, we have a large firepit beside the bush kitchen and smaller designated spots around the grounds for you to use.   Some of the firepits have BBQ plates on them.

Where is the nearest dump point?  At the Hervey Bay Tourist Information Centre on the Hervey Bay-Maryborough Road.  (20kms)  Access is via key 9am to 5pm every day.  If you are travelling south the next closest one is at Maryborough Showgrounds, and Airport.  30 minutes drive.

Can I get some takeaway food delivered?  Yes via menu log.  

Can I book any tours?  Yes we have a range of tours available to book.  Have a look at our first hand account of the Fraser One Day Tour

Is there phone reception?  Yes a very good strong signal.  Do you have WIFI – YES>> Mango Lodge Information

What is the booking process – we try to make the booking process as simple as possible – just fill in the contact form.  A detailed invoice will be sent to you with instructions.

What if I decide I don’t want to stay – we understand that sometimes people change their mind, they want to stay nearer the shops or the beach once they have driven up.  We don’t have all the bells & whistles of the regular caravan parks.  We just have a natural bushland setting where you can connect with nature.  So if you want jumping pillows, games rooms, swimming pools for the kids, we don’t offer that.  If for some reason you have an emergency and you cannot make your booking or you have to leave early, we are happy to give you a credit for the nights you cannot stay.  

Dog Corner
Dog Corner camp site
Ferry to Fraser Island
Ferry to Fraser Island
Fraser Stays Campsite
Fraser Stays van stays while travelling to Fraser Island
Star Gazing by fire light
Star Gazing by fire light
Holistic-massage-and-beauty
Mango Lodge Massage
Mangrove-Magic
Mangrove Magic Australian owned